Why should you choose locally owned AWR Restoration & Cleaning over a national chain like ServePro® for your water damage restoration needs?
You notice you have water damage in your home. “Who ya gonna call?” AWR Restoration & Cleaning! Your wash machine is leaking and now you have a massive pool of water. “Who ya gonna call?” AWR Restoration & Cleaning! You found mold and need it gone. “Who ya gonna call?” AWR Restoration & Cleaning! This friendly and wonderful company has many different types of services that they offer from water damage to fire damage and mold testing to an odor treatment. However, even though there may be comfort in knowing AWR Restoration & Cleaning is capable of many ways of restoration it still is difficult to walk through such a process.
When disaster hits your home the immediate response is stress, worry, and frustration. When these emotions strike due to water damage it is important to have a trustworthy, compassionate and reliable team that will restore and alleviate the worry and stress by making the process as painless as possible. Everyone wants to feel cared for and respected and AWR Restoration & Cleaning is quick to respond to the needs of our customers in a way that shows care and compassion. We place our main focus on customer service and strive to put you first. Not only do we choose to make a difference in the life of the customer but here are some other qualities we portray that we feel sets us apart from a national chain such as ServePro®:
Build a Friendship
AWR Restoration & Cleaning is a family owned company that serves a specific area. We choose to be local so we can give our customers the best treatment possible. Our service is available to all of Renton’s neighboring cities from Seattle to Tacoma. Since we are not limited by the reputation of a franchise we choose to be the best we can be so the customer can receive the best. As we work efficiently and fast with minimal demo and drying and strive to not be too disruptive to the customer and their home, we create friendships. Friendships that know AWR Restoration & Cleaning will take care of their own, through a restoration that is complete and done with a sense of care, and a friendship that will speak out when others are in need creating a bigger circle of friendships. We gain new customers through word-of-mouth and referrals from people who were encouraged by the work that was done in their own space. We strive to build trust with our customers. We have given our best to Renton’s neighboring communities for over 30 years and through happy customers, our clientele has grown.
Trained and Ready
When you notice water damage in your home from a dishwasher leak that has made its way to the lower parts of your home and you recognize the best move is to call the professionals, a professional from AWR Restoration & Cleaning is what you are going to get. All of our restoration experts come ready to work and ready with extensive background and knowledge in plumbing and restoration. They have the right training and experience that will give you, the customer, assurance that the job will not only get done fast but done right.
Walk with You
Our professionals care about you and your home. In fact, the moment you call, our friendship begins as we walk you through steps you can take that will help expedite the process even before we arrive. We will walk with you from the time you call to the point of completion. In the midst of a stressful situation, we desire to lift the load in any way possible. We are available to you when an emergency occurs and you are in need of our services quickly, 24-hour emergency services are offered and available with a 90-minute response time. Regardless of the hour, you call, we are there to help.
It is you who hires us, not the insurance company. And to lighten the load we will walk with you in dealing with insurance companies. In the midst of feeling discombobulated, AWR Restoration & Cleaning sends people who are not only trained in doing the job but people who care and who will help you take pictures of the damage before and after as well as provide the documents that your insurance company may request. Once again, to alleviate the pressure we will directly bill the insurance company on your behalf.
AWR Restoration & Cleaning is a company who is proud to serve its customers; we enter into a home or business space and treat it as if it was our own. Going through a restorative process can be daunting and frustrating. But don’t lose heart! We take pride in walking alongside our customers and entering into their lives with a “can do” attitude and ready to help carry the burdens. AWR Restoration & Cleaning is the best choice for all your restoring needs because you can have confidence that you will receive genuine and helpful service and maybe even walk away with a reliable friend.